The three curtailment stages are designed to lower water use when needed, while still making sure there’s enough clean water for drinking, hygiene, and keeping the city’s water pressure strong enough for everyday use and fire protection.

The three stages—Potential, Serious, and Severe—can be put into place step by step or all at once, depending on how urgent the situation is. They are separate from the City’s seasonal watering advisories, which remind people about outdoor watering rules and incentivize water conservation during certain times of the year.

By working together and following these stages when needed, we can help protect our community’s water supply and stay prepared for emergencies.

Stage 1: Potential Water Shortage

What are some things that might trigger it?

• Minor damage to the water system.
• Mechanical or electrical issues at water sources.
• Long periods of high-water use.
• Delays in getting treatment chemicals like chlorine.

What happens?

• The City reminds everyone to follow seasonal watering regulations and asks for voluntary water use reductions.
• Certain neighborhoods or customer groups may be asked to cut back.
• People should reduce or stop watering lawns and gardens.
• No filling pools or ponds, running decorative fountains, or washing sidewalks and driveways.

Is it enforced?

• No, this stage relies on voluntary cooperation.

Stage 2: Serious Water Shortage

What are some things that might trigger it?

• Major damage to water sources or pipes.
• A credible threat to water infrastructure.
• Fire danger near the watershed.

What happens?

• The City prohibits all nonessential water use.
• Restrictions may apply to specific areas or groups.
• No outdoor watering, pool or pond filling, or washing of outdoor surfaces.

Is it enforced?

• Yes, the City can issue penalties through its Code Enforcement team.

Stage 3: Severe Water Shortage

What are some things that might trigger it?

• Major damage to the water system.
• Contaminated water sources.
• Fire in the watershed.
• High summer demand making things worse.

What happens?

• Only water needed for drinking and sanitation is allowed.
• All outdoor water use is banned, including irrigation, pools, fountains, and surface washing.

Is it enforced?

• Yes. Violations can result in fines of up to $400 per day.

For more details, check out Section 4 (starting on page 61) of the Water Management and Conservation Plan.

Frequently Asked Questions